MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing NETC FASTag complaints at toll plaza level.
Customer can dial 1033 from Mobile/Landline for the following issues:
- Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
- Plaza not accepting FASTag
- Plaza not able to read the Tag
- Plaza not supporting for monthly pass issuance
- Any other applicable issue for FASTag